Online Correspondence is here! The State Archives of North Carolina is excited to announce a new web portal for correspondence. Online Correspondence will allow persons residing outside of North Carolina to request a search for a record and pay the search and handling fee using the Online Correspondence portal. Persons residing outside of North Carolina will still have the option of sending a check, a money order or credit card information through the USPS but the Online Correspondence portal will give the additional option of paying electronically.
But wait – there’s more!
The Online Correspondence portal will also have a feature that will allow residents and non-residents to pay their invoice electronically too! Researchers will receive an invoice with instructions on how to find and use the online payment option.
And that’s not all!
North Carolina residents will now find a new option on the North Carolina online request form. North Carolina residents can now opt-in to receive an electronic invoice. If the researcher selects the electronic invoice option they will receive the invoice via email instead of a paper copy sent by USPS. This service should save time for the customer and reduce operational costs for the Archives!
We hope these new features will help us serve you faster and more efficiently. Try them out and give us your feedback!