Online Correspondence is here! The State Archives of North Carolina is excited to announce a new web portal for correspondence. Online Correspondence will allow persons residing outside of North Carolina to request a search for a record and pay the search and handling fee using the Online Correspondence portal. Persons residing outside of North Carolina will still have the option of sending a check, a money order or credit card information through the USPS but the Online Correspondence portal will give the additional option of paying electronically.
http://correspondence.archives.ncdcr.gov
But wait – there’s more!
The Online Correspondence portal will also have a feature that will allow residents and non-residents to pay their invoice electronically too! Researchers will receive an invoice with instructions on how to find and use the online payment option.
http://correspondence.archives.ncdcr.gov/invoice.asp
And that’s not all!
North Carolina residents will now find a new option on the North Carolina online request form. North Carolina residents can now opt-in to receive an electronic invoice. If the researcher selects the electronic invoice option they will receive the invoice via email instead of a paper copy sent by USPS. This service should save time for the customer and reduce operational costs for the Archives!
http://req.archives.ncdcr.gov/
We hope these new features will help us serve you faster and more efficiently. Try them out and give us your feedback!
This is a great new efficient service for in-state and out-of-state patrons. Many thanks to those who made it happen.
Kathy Gunter Sullivan
By: kgs28207 on September 6, 2012
at 8:24 am